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digital Transformation
AI in retail: shrinking queuing times today, headcount tomorrow
AI is redefining retail for good, bringing in the kind of automation and professionalism once implemented in the manufacturing industry. In this case, it’s mostly revolving around data-driven marketing decisions and in-store retail media capabilities. As shown by Axians, a VINCI group company, AI isn’t a mere toy for undergraduate…
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AI and Big Data
Data-Driven AI Is the Future of Customer Experience
Data-Driven AI is the future of customer experience, François Ajenstat told us at a recent interview. François is Chief Product Officer at Amplitude, the company behind a digital analytics platform aimed at helping B2B and B2C businesses build better products, websites and ecommerce experiences through behavioural data. François stressed the…
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social media & social networks
X odus to Bluesky: truth or fiction?
Is this an X odus that we are witnessing? The Bluesky vs X war is raging, it seems. For the past few days, we’ve heard the same old song and dance on the rooftops, and journalists and celebrities are now coming out to explain that they have left X, often…
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Breaking News
Visionary Marketing 30 years of marketing and innovation
Visionary Marketing was created in 1995 and will therefore celebrate its 30-year anniversary in 2025. One fine day in 1995, in the middle of summer, the Marketing & Innovation website was created. Archive.org platform won’t be able to go back any further than 1998, so you’ll have to take my…
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Breaking News
C2PA Standard: LinkedIn and AI-generated images detection
Today I (re)discovered the C2PA standard, launched in 2022, while posting my daily article on LinkedIn. It’s a new feature for detecting AI-generated images. How does it work and how effective is this? Let’s delve into this topic as ChatGPT would have it. C2PA Standard: LinkedIn (Almost) Detects AI-Created Images…
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AI and Big Data
GENAI and Content Marketing: Learning from experience
Is GenAI content marketing-friendly? Adobe organised a round-table discussion during their Experience Makers conference in Paris at the end of last year. The debate brought together a few digital experts. During this debate, I mentioned that there were limitations associated with GenAI image production and that they weren’t technical. Others…
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social media & social networks
Influencer Marketing: Average European Spend at €3.5m Annually
The state of influencer marketing in Europe 2024 is a survey conducted by Kolsquare, a leading European influencer marketing agency. It provides a particularly interesting perspective on influencer marketing budgets, how influencer marketing is handled and its future trends. Besides, its comparison of Europe’s main markets for IM is clearly…
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Breaking News
Cyber threat Landscape Europe, 2024
The Cyber threat landscape in Europe is quite worrying. A recent survey by Cloudflare was conducted amongst 4,261 IT executives responsible for cybersecurity in Europe. 24% of the sample is made from small enterprises (150–999 employees), 24% from medium-sized businesses (1,000–2,500 employees) and 52% from large organisations (above 2,500 employees).…
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AI and Big Data
NotebookLM by Google: Artificial Voices, Real Concerns
Content creation with artificial intelligence is already old hat as it’s been going on for a few years and, unfortunately, slop is now populating the Internet at an increasing pace. Yet, when I received this message from a good friend of mine last week regarding Google’s new app entitled NotebookLM,…
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digital marketing
AGI (General Artificial Intelligence), Myth or Reality?
Whereas Ed Zitron is castigating the major Tech players responsible for the peak of inflated expectations surrounding AI, many tech pundits are still touting that AGI (Artificial General Intelligence) is within reach. To find out if AGI is a myth or a reality, I interviewed J.G. Ganascia, a long-time AI…
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AI and Big Data
What if your smartphone were the future of GenAI?
At the XYZ Paris that took place at Station F on September 27, 2024, George Tsirtsis from Qualcomm stressed the issue with GenAI, i.e. scalability, and sketched a new course for the future of that technology: on-device GenAI. To the chips manufacturer, the future isn’t the cloud but your good…
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CRM and CX
Brand Talk Engages Only a Third of Consumers
CustPlace, a European e-reputation and customer experience software vendor, conducted a study at the end of 2023 on brand talk (i.e. the systematic approach to communicating brand values, commitments and identity) that caught our attention. I interviewed Nicolas Marette, the company’s founder, who explained the results of this study, which…
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