today’s presentation at the Sugar CRM acceleration conference in Paris

These are today’s slides for my presentation at the Sugar CRM “acceleration” conference in Paris. I will also deal with “Social” CRM and the integration of barely repeatable processes within CRM processes. Check my other pieces in which I mention Sugar CRM for more details on that company and its products/services.

Click to access sugarcrm-13092012-120913084947-phpapp01.pdf

Yann Gourvennec
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