Judging by the numbers delivered in this Salesforce Slideshare presentation, I would tend to say “yes”. Judging by the response I’m getting from my clients, I’d say “definitely yes”. There is this realisation by companies that nurturing visitors, leads and clients can lead to something.
Marketing Automation adoption on the rise
As a matter of fact, I would call that plain marketing, not marketing automation. It seems that marketing has strayed too much in the past 20 years and that we are discovering, at last, that delivering the right message at the right time to the right people is more effective than drowning them in useless information they don’t want to read.
This, in actual fact, is what we witnessed on this side of the channel when we looked at the results we were getting from marketing automation: while email opening rates fell sharply to less than 6%, we were able to make them take off back to previous levels (at 18%, i.e. 6 times more) with the proper use of profiling and behavioural targeting.
Who needed proof of that? Now, I can believe that marketing automation adoption will be on the rise in the next 3 years.
Latest posts by Yann Gourvennec (see all)
- Consumer trust: a matter of good customer experience - October 1, 2015
- What Eli Khamarov teaches us about truth and the Internet - September 7, 2015
- Low impact of digital suggests acceleration of pace of change in future - August 24, 2015