payment systems
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digital marketing
Consumer trust: a matter of good customer experience
On Sunday September 20, 2015 I attended a brainstorming session in Prague, with a fine selection of experts with a stake in Online Dispute Resolution (ODR) and even the very man who coined the term, Ethan Katsh. Amongst these specialists* were also Doc Searls and his wife Joyce, promoters of…
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Marketing & Innovation
iZettle turns iPhones into Point of Sales payment terminals
On June 28th, 2012, just before I spoke at the marketforce future of cards and payments conference in London, I was lucky enough to attend Jacob de Geer’s presentation on iZettle, a POS payment terminals solution. De Geer started his career by being the first employee of Tradedoubler as its…
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