{"id":8190,"date":"2013-04-23T05:27:17","date_gmt":"2013-04-23T03:27:17","guid":{"rendered":"https:\/\/visionary.wordpress.com\/?p=8190"},"modified":"2024-03-30T09:56:03","modified_gmt":"2024-03-30T08:56:03","slug":"relations-publics-communicant","status":"publish","type":"post","link":"https:\/\/visionarymarketing.com\/fr\/2013\/04\/23\/relations-publics-communicant\/","title":{"rendered":"Relations publics : le communicant est un leader mais pas un dealer"},"content":{"rendered":"<p><em><span style=\"color: #646b86;\">Relations publics : qu&rsquo;est-ce qu&rsquo;un communicant ? Un leader ou un dealer ? Suite de la s\u00e9rie de 3 conf\u00e9rences dans les locaux de Publicis Consultants le 18\/04 dont le sujet \u00e9tait le futur de l&rsquo;influence, organis\u00e9e \u00e0 l&rsquo;initiative de <span class=\"removed_link\" title=\"http:\/\/www.mslgroup.com\/who-we-are\/our-people\/stanislas-magniant\/\">Stanislas Magniant de Publicis<\/span> et de la soci\u00e9t\u00e9 <a href=\"http:\/\/traackr.com\" target=\"_blank\" rel=\"noopener noreferrer\">Traackr<\/a>. Voici la deuxi\u00e8me pr\u00e9sentation, celle de mon confr\u00e8re et ami P<\/span><\/em><em><span style=\"color: #646b86;\">PC (Pierre Philippe Cormeraie) <\/span><\/em><\/p>\n<h2>Relations publics : le communicant est un leader mais pas un dealer<\/h2>\n<figure id=\"attachment_59588\" aria-describedby=\"caption-attachment-59588\" style=\"width: 520px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-59588 size-full\" src=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2018\/01\/marketing-francais-influence-transparence.jpg\" alt=\"Relations publics : le communicant est un leader mais pas un dealer\" width=\"520\" height=\"339\" srcset=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2018\/01\/marketing-francais-influence-transparence.jpg 520w, https:\/\/visionarymarketing.com\/wp-content\/uploads\/2018\/01\/marketing-francais-influence-transparence-460x300.jpg 460w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><figcaption id=\"caption-attachment-59588\" class=\"wp-caption-text\">En mati\u00e8re de relations publics on fait souvent appel \u00e0 des \u00ab\u00a0influenceurs\u00a0\u00bb. Mais qu&rsquo;est-ce que r\u00e9ellement l&rsquo;influence ?<\/figcaption><\/figure>\n<p><!--more--><\/p>\n<p>PPC est patron de l&rsquo;innovation dans une grande banque et a une autre vie, qui se passe en partie sur <a href=\"http:\/\/www.youtube.com\/user\/ScooPeps\" target=\"_blank\" rel=\"noopener noreferrer\">Youtube<\/a> et sur <a href=\"http:\/\/pierre-philippe.blogspot.fr\/\" target=\"_blank\" rel=\"noopener noreferrer\">son blog<\/a>, la nuit. Il s&rsquo;est demand\u00e9 si les journalistes ne seraient pas comme les blogueurs et il sort m\u00eame, en prime un <a href=\"http:\/\/pierre-philippe.blogspot.fr\/2013\/04\/top-30-des-journalistes-influents-mars.html\" target=\"_blank\" rel=\"noopener noreferrer\">classement des 30 journalistes les plus influents<\/a>, qu\u2019il remet \u00e0 jour r\u00e9guli\u00e8rement. Pour ceux qui me trouvent hyper-actif, voil\u00e0 de quoi les calmer.<\/p>\n<p><a href=\"https:\/\/web.archive.org\/web\/20210926150256\/https:\/\/www.home.kred\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignleft\" style=\"background-image: none; padding-left: 0; padding-right: 0; display: inline; padding-top: 0; border: 0 none;\" title=\"image\" src=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/04\/image8.png\" alt=\"Communicant\" width=\"254\" height=\"200\" align=\"right\" border=\"0\" \/><\/a>Comme si ce n\u2019\u00e9tait pas assez, il est aussi avec Nicolas Bordas de TBWA, le cerveau derri\u00e8re le compte <a href=\"https:\/\/twitter.com\/tweetbosses\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter @tweetbosses<\/a> qui est aussi partenaire de la future <a href=\"https:\/\/visionarymarketing.com\/2013\/04\/19\/les-boss-qui-tweetent-ou-ne-tweetent-pas-iront-a-mediaaces-le-11-06-early-bird-50\/\" target=\"_blank\" rel=\"noopener noreferrer\">conf\u00e9rence Media Aces sur \u201cLes Bosses qui Tweetent et Ceux qui Tweetent Pas !\u201d . <em>[<\/em><\/a><em><span class=\"removed_link\" title=\"http:\/\/bit.ly\/tfoivision\">http:\/\/bit.ly\/tfoivision<\/span> pour rassembler les 3 parties]<\/em><!--more--><\/p>\n<p><strong>Je suis influent \u2026 mais \u00e7a veut dire quoi ?!<\/strong><\/p>\n<p><img decoding=\"async\" style=\"display: inline; float: right;\" title=\"B\/W photographs of Malala Yousafzai, Jay Z, Li Na, Aamir Khan and Elon Musk\" src=\"https:\/\/web.archive.org\/web\/20130430095559\/http:\/\/img.timeinc.net\/time\/images\/covers\/europe\/2013\/20130429_600.jpg\" alt=\"B\/W photographs of Malala Yousafzai, Jay Z, Li Na, Aamir Khan and Elon Musk\" width=\"150\" height=\"199\" align=\"right\" \/>Juste une mise au point : \u00ab\u00a0je suis influent\u00a0\u00bb a annonc\u00e9 PPC en montrant son compte <a href=\"https:\/\/web.archive.org\/web\/20210926150256\/https:\/\/www.home.kred\/\" target=\"_blank\" rel=\"noopener noreferrer\">KRED<\/a> (voir ci-dessus) mais il a nuanc\u00e9 \u00ab\u00a0vous ne savez pas ce que \u00e7a veut dire &#8230; Moi non plus !\u00a0\u00bb. \u00ab\u00a0J&rsquo;ai aussi un &lsquo;gros&rsquo; klout de 73 !\u00a0\u00bb A-t-il ajout\u00e9, fac\u00e9tieux. En fait, il nous a d\u00e9tromp\u00e9 en nous disant que non! Il n&rsquo;\u00e9tait pas influent, il \u00e9tait peut \u00eatre un peu populaire (je nuancerais en disant qu\u2019il est aussi trop modeste), car \u201cune personne influente est capable de changer les choses\u201d. <span class=\"removed_link\" title=\"http:\/\/www.time.com\/time\/covers\/europe\/0,16641,20130429,00.html\">Voir \u00e0 droite, pour ceux qui ont un petit score sur \u201cKred\u201d<\/span> et beaucoup de \u201c<a href=\"http:\/\/dictionary.cambridge.org\/dictionary\/british\/cred?q=cred\" target=\"_blank\" rel=\"noopener noreferrer\">Street Cred<\/a>\u201d au sens originel anglais du terme.<\/p>\n<p><em><span style=\"color: #646b86;\">Pierre Philippe, comme \u00e0 son habitude, a su poser les vrais d\u00e9bats de mani\u00e8re ludique et humoristique<\/span><\/em><\/p>\n<p>PPC a pos\u00e9 la question aux journalistes dans une vid\u00e9o t\u00e9moignage o\u00f9 il leur a demand\u00e9 ce qu&rsquo;ils pensaient de l&rsquo;influence digitale :<\/p>\n<p><iframe title=\"L&#039;influence sur Internet, vue par Nikos et des journalistes influents\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/KdWmmzJObhY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><strong><span style=\"background-color: #ffffff;\">L\u2019in<\/span>fluence, c\u2019est un peu comme les critiques de films de Telerama<\/strong><\/p>\n<p><strong>Ce qu&rsquo;il faut retenir c&rsquo;est que les vrais influents sont hyper humbles<\/strong>, ils savent o\u00f9 ils en sont et savent nuancer cette influence pourtant r\u00e9elle. M\u00e9fiez-vous donc des vantards qui se gonflent de cette pseudo influence et faites plut\u00f4t confiance aux gens modestes\u2026 comme PPC qui pr\u00e9tend qu\u2019il n\u2019est pas influent ; alors qu\u2019il l\u2019est. Dans un sens, l\u2019influence, c\u2019est un peu comme les critiques de films de <a href=\"https:\/\/www.telerama.fr\" target=\"_blank\" rel=\"noopener noreferrer\">Telerama<\/a>. Vous les lisez pour croire l\u2019inverse de ce qu\u2019elles disent et n\u2019allez voir les films que s\u2019ils vous sont d\u00e9conseill\u00e9s !<\/p>\n<p><strong>Relations publics : les d\u00e9fis du communicant sont au nombre de 4 :<\/strong><\/p>\n<ul>\n<li><strong>Il y a une nouvelle donne<\/strong> : pour se faire entendre, les marques crient, et les marques ont des indicateurs et elles \u00ab\u00a0investissent du pognon\u00a0\u00bb avec du <a href=\"http:\/\/www.definitions-marketing.com\/Definition-GRP\" target=\"_blank\" rel=\"noopener noreferrer\">GRP<\/a> (Gross Rating Point : la mesure de l\u2019impact publicitaire). Or, \u201cles rendements des op\u00e9rations traditionnelles baissent, mais plus ils sont faibles, plus les marques crient\u201d ajoute PPC et le r\u00e9sultat est <strong>qu&rsquo;il y a un rejet.<\/strong> Et la preuve c&rsquo;est l&rsquo;\u00e9tude <a href=\"https:\/\/www.nielsen.com\/fr\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nielsen<\/a> d&rsquo;avril 2012 (<a href=\"https:\/\/www.slideshare.net\/PPC\/influenceurs-et-influence-19266890\" target=\"_blank\" rel=\"noopener noreferrer\">slide 34<\/a>): <a href=\"https:\/\/web.archive.org\/web\/20130913002641\/http:\/\/www.nielsen.com:80\/fr\/fr\/news-insights\/press-releases\/2012\/augmentation-de-la-confiance-envers-la-publicite-virale---ou--ea.html\" target=\"_blank\" rel=\"noopener noreferrer\">80% font confiance aux recommandations de leurs amis, seulement 22% font confiance aux publicit\u00e9s<\/a>. Il faut donc \u00ab\u00a0mettre la sourdine\u00a0\u00bb a dit PPC ;<\/li>\n<li><strong>Le sch\u00e9ma simpliste, \u00e9metteur + message + cible ne vaut plus<\/strong>. La question est de savoir qui tient la relation ? Il n&rsquo;y a plus de possesseur du message, il y a un m\u00e9lange d&rsquo;\u00e9metteurs et de r\u00e9cepteurs. La communication n&rsquo;est plus \u00ab\u00a0<strong>l&rsquo;\u00e9metteur vers le r\u00e9cepteur, mais l&rsquo;\u00e9metteur <em>avec<\/em> le r\u00e9cepteur<\/strong>\u00ab\u00a0. La preuve c&rsquo;est que tout le monde peut avoir un klout ;<\/li>\n<li><strong>L&rsquo;enjeu du contenu<\/strong> : qu&rsquo;est qui pousse un influenceur \u00e0 reprendre votre histoire ? Il y a des CM qui lui proposent d&rsquo;\u00e9crire des billets \u00ab\u00a0pour ses propres concurrents\u00a0\u00bb. <strong>Mais ce qui compte c&rsquo;est le partage<\/strong>. Le buzz = le mobile x share. Mais ce qui va arriver en masse c&rsquo;est le transmedia. \u201cBuzz = mobile x share x transmedia va \u00eatre la nouvelle \u00e9quation\u201d nous a confi\u00e9 PPC ;<\/li>\n<li><strong>Ne pas confondre l&rsquo;aura et l&rsquo;influence<\/strong> (voir ci-dessus)<\/li>\n<\/ul>\n<p>[slideshare id=19266890&amp;doc=influenceursetinfluence-130420063440-phpapp01]<\/p>\n<p><strong>Et le NPS (Net Promoter Score) dans tout cela \u2026 ?<\/strong><\/p>\n<p>Le <a href=\"https:\/\/en.wikipedia.org\/wiki\/Net_Promoter\" target=\"_blank\" rel=\"noopener noreferrer\">NPS<\/a>\u00a0 = % promoteurs &#8211; % d\u00e9tracteurs &gt;&gt; \u00ab\u00a0ceci devrait nous servir\u00a0\u00bb nous a dit PPC, <strong>car les agences ne se rendent pas compte que certains influenceurs ne sont pas les bons ; <\/strong>il ne suffit pas d&rsquo;\u00eatre influenceur \u00ab\u00a0il faut aussi savoir s&rsquo;ils sont influenceurs ou d\u00e9tracteurs\u00a0\u00bb ; c&rsquo;est d&rsquo;ailleurs ce que j&rsquo;ai fait il y a d\u00e9j\u00e0 longtemps dans mon pass\u00e9 r\u00e9cent de directeur digital pendant de nombreuses ann\u00e9es, y compris en mesurant le Net Promoter score dans les m\u00e9dias sociaux. Mesure assez floue d\u2019ailleurs, dans nos domaines des m\u00e9dias sociaux.<\/p>\n<p><strong>Soyez fous ! et r\u00e9inventez la communication<\/strong><\/p>\n<p>\u201cSoyez fous !\u201d a insist\u00e9 PPC : \u201c<strong>il faut du plaisir dans les relations et gardez les yeux \u00e9merveill\u00e9s des enfants<\/strong>\u201d.<\/p>\n<p>En conclusion, <strong>c&rsquo;est un m\u00e9tier, la communication, qui se r\u00e9invente tous les jours<\/strong> et c&rsquo;est un superbe m\u00e9tier. <span style=\"color: #666666;\"><strong>Ce m\u00e9tier change et passe d&rsquo;un \u00ab\u00a0m\u00e9tier de dealer \u00e0 un m\u00e9tier de leader\u00a0\u00bb. <\/strong><\/span><span style=\"background-color: #ffffff;\">On sait \u00e0 quel point notre ami Pierre Philippe a le sens de la formule, et ce soir-l\u00e0 il s\u2019\u00e9tait d\u00e9pass\u00e9 ! Mais de quelle conclusion plus belle pouvions-nous r\u00eaver en ces temps de mercantilisation \u00e0 outrance des m\u00e9dias sociaux qui, j\u2019y reviendrai bient\u00f4t, <a href=\"https:\/\/visionarymarketing.com\/fr\/2013\/11\/du-social-media-au-social-mass-media-avec-hoostuite\/\">sont devenus les <strong>mass medias sociaux<\/strong><\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Relations publics : qu&rsquo;est-ce qu&rsquo;un communicant ? Un leader ou un dealer ? Suite de la s\u00e9rie de 3 conf\u00e9rences dans les locaux de Publicis Consultants le 18\/04 dont le sujet \u00e9tait le futur de l&rsquo;influence, organis\u00e9e \u00e0 l&rsquo;initiative de Stanislas Magniant de Publicis et de la soci\u00e9t\u00e9 Traackr. Voici la deuxi\u00e8me pr\u00e9sentation, celle de &hellip;<\/p>\n","protected":false},"author":2,"featured_media":59588,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2898],"tags":[],"class_list":["post-8190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-digitale"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Relations publics : le communicant est un leader mais pas un dealer<\/title>\n<meta name=\"description\" content=\"Relations publics : qu&#039;est-ce qu&#039;un communicant ? Un leader ou un dealer ? 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