{"id":3828,"date":"2013-11-13T15:21:16","date_gmt":"2013-11-13T14:21:16","guid":{"rendered":"http:\/\/visionarymarketing.fr\/en\/blog\/?p=3828"},"modified":"2024-02-15T17:56:35","modified_gmt":"2024-02-15T16:56:35","slug":"gartner-future-of-mobility","status":"publish","type":"post","link":"https:\/\/visionarymarketing.com\/en\/2013\/11\/13\/gartner-future-of-mobility\/","title":{"rendered":"Gartner&#8217;s Vision On Data Privacy and The Future Of Mobility"},"content":{"rendered":"<p><span><i style=\"color: #4f81bd;\">What will be the future of\u00a0<\/i><span style=\"color: #4f81bd;\"><span style=\"caret-color: #4f81bd;\"><i>mobility<\/i><\/span><\/span><i style=\"color: #4f81bd;\">\u00a0like? The opening session I attended this morning at the Gartner symposium was entitled &#8220;by 2017 your smartphone will be smarter than you&#8221;. The speakers were <\/i><a style=\"color: #4f81bd; font-style: italic;\" href=\"https:\/\/www.gartner.com\/AnalystBiography?authorId=7642\" target=\"_blank\" rel=\"noopener noreferrer\">Martin Reynolds<\/a><i style=\"color: #4f81bd;\"> and <\/i><a style=\"color: #4f81bd; font-style: italic;\" href=\"https:\/\/www.gartner.com\/AnalystBiography?authorId=16051\" target=\"_blank\" rel=\"noopener noreferrer\">Carolina Milanesi<\/a><i style=\"color: #4f81bd;\"> from Gartner and the moderator was Charles Arthur from the Guardian. As a matter-of-fact, the discussion ended up being far more interesting than the title suggested. The panel started to review the future of Smartphones and wearable devices and connected it very well to the issues of data privacy and user benefit, which are central to the use of big data<\/i><span style=\"color: #4f81bd;\">. <\/span><\/span><\/p>\n<h2>Gartner&#8217;s Vision On Data Privacy and The Future Of Mobility<\/h2>\n<figure style=\"width: 554px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image008.jpg\"><img decoding=\"async\" style=\"background-image: none; padding-left: 0px; padding-right: 0px; display: block; float: none; margin-left: auto; margin-right: auto; padding-top: 0px; border-width: 0px;\" title=\"clip_image008\" src=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image008_thumb.jpg\" alt=\"Gartner\u2019s Martin Reynolds and Carolina Milanesi\" width=\"554\" height=\"368\" border=\"0\" \/><\/a><figcaption class=\"wp-caption-text\">Gartner\u2019s Martin Reynolds and Carolina Milanesi<\/figcaption><\/figure>\n<p>Carolina Milanesi introduced the subject by saying that \u201csmartness is achieved through sensors and also <a href=\"https:\/\/en.wikipedia.org\/wiki\/Geolocation\">geolocation<\/a>. Yet, \u201cwe are not there yet\u201d according to her, and mostly if &#8220;people don&#8217;t want to share their location information, smartness may not even happen&#8221;. I think she exposed the issue very well by emphasising the fact that innovation related to Smartphones will not just be a matter of technology, but of user acceptance and benefits.<a href=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image002.jpg\"><br \/>\n<\/a><\/p>\n<p>There are, according to those 2 Gartner analysts, 4 phases of what they call \u201c<a href=\"https:\/\/www.gartner.com\/id=2597815\">cognizant computing<\/a>\u201d. \u201cWe have caught glimpses of each of these phases at the moment depending on the vendors and the services, but we are nowhere near complete smartness\u201d Milanesi added. She and Reynolds went on describing these four phases:<br \/>\n<a href=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image004.gif\"><img decoding=\"async\" style=\"background-image: none; padding-left: 0px; padding-right: 0px; display: block; float: none; margin-left: auto; margin-right: auto; padding-top: 0px; border-width: 0px;\" title=\"clip_image004\" src=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image004_thumb.gif\" alt=\"clip_image004\" width=\"554\" height=\"295\" border=\"0\" \/><\/a><\/p>\n<p align=\"center\"><span style=\"color: #4f81bd;\"><i>Gartner\u2019s four phases of \u201ccognizant computing\u201d<\/i> <\/span><\/p>\n<ol>\n<li>\u201csync me\u201d: this is the most obvious phase, the one which most of the Computing giants have achieved; it is composed of storage and the syncing of personal data,<\/li>\n<li>the \u201csee me\u201d phase: this is all about our digital footprint. \u201cThis phase is still not very intelligent, and not many companies are taking advantage of this\u201d the Gartner analysts said,<\/li>\n<li>the \u201cknow me\u201d phase: this is about understanding who the user is, what he likes and what he does through the data he stored; so that he can be presented with offers and messages which are relevant to him,<\/li>\n<li>\u201cbe me\u201d phase: this is where services are acting on the user\u2019s behalf based on learned or explicit data.<\/li>\n<\/ol>\n<p>Yet, looking at how many companies do this show that there is still room for improvement:<\/p>\n<ul>\n<li>the \u201csync me\u201d and \u201csee me\u201d phases are pretty common and are mastered by most high-tech giants like Evernote, Google, Apple, Amazon etc and Facebook of course,<\/li>\n<li>the \u201cknow me\u201d and \u201cbe me\u201d phases are more restricted at the moment to mostly Google and also Apple. \u201cGoogle now\u201d is a good example of that, mostly on Smartphones: it is able to suggest ideas, for instance a restaurant which is relevant to your tastes, when you might actually need one and one is available in the vicinity. Apple\u2019s Siri is a bit different. \u201cIt looks smart but is not\u201d said Gartner\u2019s Milanesi. When Carolina\u2019s daughter spoke to Siri and said: &#8220;Siri, I don&#8217;t like you&#8221; he responded &#8220;now, now&#8221;; that\u2019s because it was cleverly programmed but it doesn\u2019t mean that it\u2019s smart at all, Milanesi said.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image006.jpg\"><img decoding=\"async\" style=\"background-image: none; padding-left: 0px; padding-right: 0px; display: inline; float: left; padding-top: 0px; border-width: 0px;\" title=\"clip_image006\" src=\"https:\/\/visionarymarketing.com\/wp-content\/uploads\/2013\/11\/clip_image006_thumb.jpg\" alt=\"clip_image006\" width=\"139\" height=\"244\" align=\"left\" border=\"0\" hspace=\"12\" \/><\/a>So all in all, we are several years away from smartness, Martin Reynolds explained. \u201cSmartness will happen when your phone is able to ring 30 minutes earlier because there is to be heavy traffic and you have a meeting with your boss\u201d he added. Yet, \u201cif the meeting is not with your boss but just with a colleague, then the system should be able to send an email to say that you are going to be late\u201d. That&#8217;s an example of how smart and predictive a service can be. I must admit that some of the stuff that I see from Google on my Galaxy S4 smartphone (the service is called Google cards) at the moment is already very close to this as Google is able to propose quite a few things (sights, public transport, stocks, birthdays, all based on social data\u2026) already without me asking for anything (see screen grab).<\/p>\n<h3><strong>Only a limited number of companies have that ability<\/strong><\/h3>\n<p>Only a limited number of companies have the capacity that Google has gathered over the years in order to store and compute all this data. Others are following now said the Gartner analysts. Microsoft is on Google\u2019s heels with an amazing catch up in terms of how many servers they are investing in at the moment, Reynolds said. Apple, and even Amazon too, but to smaller degree, they said.<\/p>\n<h4><strong>But the real question is \u201chow does this innovation affect regular businesses\u201d?<\/strong><\/h4>\n<p>&#8220;Some of these ideas will be disrupting traditional businesses&#8221; Martin Reynolds said. Through a combination of mass storage and Twitter feeds (Martin thinks that companies which don\u2019t have a proper kept Twitter feed will soon be at a disadvantage) you will be able to reach a proper strategy which will project your company in the future.<\/p>\n<h3><strong>What will change by 2017?<\/strong><\/h3>\n<p>Carolina demonstrated a Plantronics prototype headset which is \u201ca lot smarter than existing headsets\u201d insofar as it knows what its user is looking at. Applications for that innovation could be found in video conferencing, but also in the user shopping experience, live navigation in Google Street view (as demonstrated live to us this morning), and even insurance applications for bikers and hikers, for instance, who would be able to record road accidents even before they happen.<i><\/i><\/p>\n<h4>Powerful motion sensors<\/h4>\n<p>\u201cThere are also new motion sensors which make it possible for online services to know exactly what it where you are going and at what speed\u201d Martin Reynolds added. \u201cYou will be able to record all your movements\u201d he said. \u201cCompanies like Google and Apple, and even possibly carriers, will be able to map out where people go; even your house will be tracked&#8221; said Martin, and you will be able to see where you, but also your guests, are actually sitting and moving about in your house.<\/p>\n<h3>Avoid crossing the &#8220;creepy line&#8221; (<a href=\"https:\/\/web.archive.org\/web\/20160407182243\/http:\/\/blogs.telegraph.co.uk\/technology\/shanerichmond\/100005766\/eric-schmidt-getting-close-to-the-creepy-line\/\">Eric Schmidt<\/a>)<\/h3>\n<p>Where is the boundary between storing a lot of personal information for statistical purposes in order to bring value to the user and prying into personal data in order to be able to track what people do? That is the real question. A lot of that issue boils down to who actually does the tracking in fact, and how much trust the user is putting in them. Governments definitely seem to be out of that game (at least if I believe the responses from the audience to Gartner\u2019s questions), but also possibly carriers (for the same reasons). Strangely enough, companies like Google, and to a lesser extent Facebook, were perceived as less intrusive by the audience because \u201cthey bring more value to the user\u201d according to Gartner. <b>So the \u201c<\/b><a href=\"https:\/\/web.archive.org\/web\/20160407182243\/http:\/\/blogs.telegraph.co.uk\/technology\/shanerichmond\/100005766\/eric-schmidt-getting-close-to-the-creepy-line\/\"><b>creepy line<\/b><\/a><b>\u201d is less about the usage of personal data as it is about the value that the service brings in the users\u2019 eyes<\/b>.<\/p>\n<h3>As a Conclusion, what will be the future made of?<\/h3>\n<p>\u201cThe unlocking of all the data that is being stored at the moment will always take place\u201d according to Reynolds, but the real question is \u201cwhether this is being done with the objective of bringing value to the user or third-party\u201d.<br \/>\nAccording to the Gartner analysts in the panel today, value will also move away from the handsets and therefore we will witness a shift in prices and a lot of pressure on the manufacturers in the next three years. Even then, it&#8217;s difficult for us to see that happening in the very near future, given the recent demise of Blackberry and Nokia which left a very significant market share to Samsung and concentrated the market in a few hands. Also, \u201cConsumers are starting to get more interested in the ecosystem and applications than the hardware itself\u201d, Reynolds added. A sign of this being Apple\u2019s decision to give away its software for free (<a href=\"http:\/\/news.cnet.com\/8301-13579_3-57602031-37\/apple-makes-iwork-apps-free-for-new-ios-devices\/\">as they did with \u201cPages\u201d and other apps on iOS recently<\/a>).<br \/>\nSo what will be the future made of in 2017? And how smart will our Smartphones be? Certainly, more wearable devices will be available out there. And Smartphones will probably not get much smarter than they are at the moment as intelligence is bound to shift into the software and the ability to do predictive things using the data that users have provides\u2026 that is to say as long as they agree with that!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What will be the future of\u00a0mobility\u00a0like? The opening session I attended this morning at the Gartner symposium was entitled &#8220;by 2017 your smartphone will be smarter than you&#8221;. The speakers were Martin Reynolds and Carolina Milanesi from Gartner and the moderator was Charles Arthur from the Guardian. As a matter-of-fact, the discussion ended up being &hellip;<\/p>\n","protected":false},"author":2,"featured_media":3827,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4079],"tags":[4222,4422,4425,4513,4646,4663,4667,4668,4670,4678,4977],"class_list":["post-3828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-technology","tag-carolina-milanesi","tag-futurity","tag-gartner","tag-innovation","tag-martin-reynolds","tag-mobile-applications","tag-mobile-devices","tag-mobile-industry","tag-mobile-market","tag-mobility","tag-trends"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gartner&#039;s Vision On Data Privacy and The Future Of Mobility<\/title>\n<meta name=\"description\" content=\"What will be the future of\u00a0mobility\u00a0like? 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