The agile designers website:a great place for Web designers, developers and anyone interested in finding design stuff for one’s website. The site boasts 1302 resources but I haven’t checked the number.
I attended an EBG (Electronic Business Group, an influential French e-business Think-Tank) conference on Nov 8 in Paris, at which Steve Ballmer was speaking. It has taken a while to process my notes but here they are at last, sometimes answering my questions about the future of Microsoft, sometimes not. However, undoubtedly, Ballmer has managed to captivate the massive audience in the small theatre room of the Espace Pierre Cardin at the Heart of Paris, France. Ballmer was interviewed by EBG’s founder and Secretary General,Pierre Reboul. Steve Ballmer is also a member of the board of directors of EBG.
There has been a great deal of questions asked about the future of Microsoft lately, with regard to their apparent inability to cope with the mobile market (even by Gates’s own admission). However, it would be wrong to think that Microsoft has lost the War even though it may have lost a few battles. As a matter of fact, the software giant from Redmond, Wash. is still very strong in many areas, including Business Cloud, enterprise collaboration (more than 70% market share with SharePoint, not to mention yammer), home gaming with the very successful Xbox platform, and of course, Microsoft office which is, like it or not, still broadly used, despite a flurry of free more or less open source office suites which are available from the Internet. Yet, Microsoft’s business models are challenged, office is slowly turning into a pay per use model with Office 365 and Windows 8 is just about coming back to life after a much awaited 8.1 facelift a couple weeks ago. So where is Microsoft headed? That is the question. Let us see what Steve Ballmer, the current CEO who is soon to retire, has to say about this, even though he has managed to evade quite a few questions…
Right after the introduction , Steve Ballmer answered a question about the newly released surface 2 tablet. “Surface 2, is the evidence that Microsoft is moving from regular PCs to becoming a device company” Steve Ballmer explained, therefore confirming the impression is that many analysts had had, after the announcement of the purchase of Nokia, or rather as part of Nokia as Mr Ballmer explained a few moments later.
Does that mean that Microsoft is going to stop working with OEMs? “I would say something different” Ballmer said. “We continue to work with OEMs, but we will produce more devices”. Microsoft is definitely choosing a different path from Apple, its model seems to be far more akin to Google’s, even though its business model is a lot different.
Ballmer with EBG’s Reboul on stage in Paris
“Everywhere I go I see paper and pencil there is still room for innovation”
Reboul said that Microsoft’s surface 2 was a good device yet, he wondered, “how do you make this a bestseller?”
“You want a different value proposition” Ballmer explained. “This device is meant to make you more productive; it is better than just watching movies.” Besides, a “continued stream of innovation is required too. Every meeting I go to, we still come across paper and pencil” Ballmer pointe out. We see a lot of opportunity for more innovation”. I couldn’t agree more with that. 10 years ago, I used to take notes using handwriting recognition off my iPAQ mini tablet. Now this is something which is no longer available, and I am still longing to find a good technology which can free me of paper and pencil and let me take notes naturally in a handwritten manner together with intelligent character recognition (ICR). After all, it used to be possible 10 years ago it should be now too!
Back to Windows 8: it was launched with a bad buzz, now a new has version just been released. What do you think?
“As to sales, we have sold over 100 million units in a year : that’s pretty good!” Ballmer said. “Sales have been pretty good, but regarding consumer PCs there has been an impact with low end devices and we are working on this with new devices” he added. Sales have been better that the feedback in essence. “Regarding feedback, it has been more average” Steve Ballmer said. “Some like it, some not. There is a lot of diverging feedback. But what we did with was pretty bold. We’ll continue to move forward. Still, with enterprise customers, windows 7 is still most popular”.
What is the border between mobile and desktop? was Reboul’s next question
“There are no rigid borders” Ballmer said. “Phablets [a cross between tablets and phones] exist. People are moving from one device to another. We even make an 80 inch table you can hang on walls. There are no firm lines between devices.” he said.
What of Microsoft’s legacy licence-based business model? Is Microsoft forced to move to the SaaS model. How will they make money out of this? “The future of software is to be delivered as a service” Ballmer confirmed, “be it for b2bor b2c. Office 365 is already the number one SaaS application in the world” he added. But is Microsoft making as much money from this as it used to? “Services are small in revenue but they are growing rapidly and we are hoping for increased in the numbers of seats? Our revenue stream is still dominated by software licences, but things will change in the future” Steve Ballmer added. “For business customers, the best value is to go for online services” he added. “Also for consumers but some customers like to buy software licences once and for all and be done with it!” as the recent hoo-hah about the all SaaS version of Adobe Creative Cloud demonstrated (sample here). Here I’m not really convinced on how all those revenue numbers will add up, but time will tell.
Nokia : what did you buy exactly?
Another question I had was about what Microsoft had actually bought from Nokia and what they intended to do with it: “Nokia has a lot of pieces” Ballmer said. “We didn’t buy maps, nor base stations for networks, we bought the phone business and the tablet business”. This also means that Microsoft now has two tablets! Surface and Nokia’s. Ballmer dismissed that issue altogether: “eventually, we’ll have two tablets (the deal is not yet approved), this is not a problem” he added. Time will tell again if having two aspiring products is enough to compete with 2 established leaders like Apple and Samsung. Surface 2 seems to be a nice product though, the concept is cool, and I’d really like to have a tablet which lets me work on my blog posts from cradle to grave … that is as long as both the apps and the hardware are up to scratch. I haven’t yet switched back to windows for mobiles but who knows, never say never…
Social strategy for Microsoft
Social is an area in which Microsoft has been either very successful (B2B) or very unsuccessful (B2C, despite the fact that it used to have a leg up in that game with MSN a long time before Facebook). “We are a player in certain parts for social networking” Ballmer confirmed. “We have a very successful offer with Yammer, and Skype, we are part of the social fabric” he added. Ballmer stressed that even Internet giant Google is struggling in that space. “Google has tried a bit but struggles against Facebook” alluding to Google+ even though it is now picking up a lot, mostly through the authorship and communities features, and I would not be surprised if things changed in the long run, in favour of Google. “Yammer has a free model. Once the IT department wants to add control then they go for the pay version” he said. It should be remembered that both Yammer and Skype are acquisitions.
Gaming is one of the very successful spaces for Microsoft: “Xbox is one of the most exciting experiences” Ballmer said. “The emerging model is freemium gaming but there will still be a model for hit games where production costs are huge. Both of those models are promising for the future, but they are for different kinds of games. Casual gaming will focus on freemium” Balllmer said. “The new Kinect sensor is phenomenal. It can even spot a finger moving” Ballmer said. “It will be used for games in which gamers shoots bows and arrows for instance” but there may be future applications for businesses as well. “The future will be the projection of the user IN the game” or even a show he added. Imagine being able to kick a penalty kick in lieu of the player in the field? As more innovative features like these will be added, there will be a new space for costly games, but also “ a lot of the freemium models will start casual and grow serious”, even though “Microsoft’s games are for serious fun” Ballmer added.
Microsoft, innovation and its future (unnamed) CEO
Microsoft is a big company and it will be even bigger after Nokia’s acquisition has been ratified. “Ther are 100,000 employees at Microsoft before Nokia, there will be 130,000 after” Microsoft’s boss said. “There’s room for innovation at Microsoft. At R&D and also from the bottom up. Good Innovation is a good mixture of bottom up and top-down. Good success doesn’t come all from the bottom”. Ballmer joined Microsoft in 1990 and is planning to leave soon. “I love Microsoft” he said “but I have made my decision. I want to have an active life outside of Microsoft. We are pivoting on devices and services, and it’s a good time to make the transition now. When we have a new leader we’ll have a new leader. I don’t know his name and I wouldn’t disclose it.” There has been rumours that Microsoft’s new boss would be Nokia’s Steven Elop but Ballmer didn’t comment on that.
Ballmer’s plan isn’t to retire though: “I wouldn’t retire and fish, I would scare the fish. I want to study, travel, look after the local basketball team, be part of boards of directors… I’ve got many things I’d like to study before I retire” he concluded.
Let’s make the most of the summer with a bit of light reading and what I would call the application of the week: cloudon. I have selected a number of applications which I find particularly good or changed my way of working, or of entertaining myself, unless it’s both. This week, I will dwell on the cloud on iPad application, which I find really extraordinary, and I really wonder whether these guys are making money out of this and how. Is this the latest mystery of the new economy?
We will start with a visit to the application website in order to confirm that the application is available both for android and iOS. The application is available for both iPhones and iPads, and I will focus on the iPad version here in this blog post.
Step number 1: once the location has been installed, fire it up. First and foremost you will have to fine-tune the settings so they have access to your online cloud discs: four spaces are available with cloud on, which you can use concurrently. As far as I’m concerned, I have set up Google drive and Skydrive (by Microsoft’s, by far my preferred, because I was one of the first users, so that I have access to 25 GB free of charge). I left dropbox and box on the side for the moment by can you back to it later and at them to my final if I so wish. All that is needed to complete this setup is to let cloud on access your online disc by clicking the button “authorise”.
Step number 2: once your online disc has been selected (here I chose Skydrive), the folder structure of your disk is then displayed to you, and you can choose the list or icon formats from the top menu.
Step number 3: Once I’ve changed the display to icon mode which I find more convenient, I can then select the folder in which I have stored all the draft pieces for my blog. I call it “blog posts”.
Step number 4: I then select the relevant blog piece in word format. I can see on the screen but it was last changed on 24 June at 7:39 AM.
Step number 5: once you’ve clicked on the right file, it is then downloaded from the Internet. It is subsequently displayed, see the following screen grab, directly on my tablet into a Microsoft word window, more or less identical to the one I have on my PC (in fact it is a simplified version of Microsoft Word 2010, similar to the one you can find Skydrive itself). The greatest weaknesses that I spot in this application, is in my minde the relative slowness of download of the file (even more so if the file is really big like the entirety of our forthcoming book typescript for instance). My hunch is that we will see performance improving significantly within the next few months if this kind of applications remain in the future. As a matter of fact, what we are witnessing here is more than just another application but the implementation of something which I have described many times on this blog, which is called “ubiquitous computing” and was invented, I mean the concept, by the late Mark Weiser in the late 1980s. The missing link though is connectivity, as always, even though enormous headway has been made in the past few years. My guess is that it will take another 2 to 3 years, maybe 5, before we enjoy seamless connectivity coverage, with the kind of comfort that I experience while sitting behind my PC, connected via Ethernet on my 100 Mbs fibre access.
Step number 6: I can then write directly into the file which is editable in real time ; in order to prove this I have underlined a word by clicking at length on it, which triggered the contextual Microsoft menu which everybody knows. This the tablet equivalent to the right click of the mouse on a computer
Step number 7: then click the icon on the top bar which represents a compass on the top right-hand side of the screen, and this will open the menu which will make it possible for you to create a new file: either a spreadsheet (maybe not the most convenient type of file for tablets), a wordprocessing Word document, or a PowerPoint presentation. I decide to choose the latter…
Step number 8: I then rename this new file which will be saved directly in the original folder.
Step number 9: an empty PowerPoint file will then be opened , which I will be able to populate exactly as if I were on my computer, with a simplified version of PowerPoint 2010. This is a simplified version, but yet, it is very usable, and it caters for basic Microsoft templates for instance. in order to create a presentation with a personalised template, I recommend that you use a presentation which you have created beforehand (with no content preferably ) in order to make the most of all the available screen layouts. This will save you a lot of time and will make it unnecessary for you to spend hours twiddling page templates on the tablet which is not very convenient. You can then focus on adding text but also clipart, images, video etc. It is in fact very easy for you to modify an existing PowerPoint presentation and even create one directly from the tablet, and then synchronise the file directly on your computer , or vice versa. I remind you that, with Skydrive, you do not need to own a local version of Microsoft PowerPoint, because it is available online too. Personally, being a teacher and benefiting from the special teacher/student price for Microsoft Office, I still think that owning a local Microsoft license is preferable.
Beyond the fact that this application is nice and convenient and mostly free of charge, one may ask oneself a few questions. On the one hand, what will be the business model of Microsoft in the next few years ? I could actually bet on the fact that access to software will be increasingly “cloudified”, namely from the moment that connectivity is really improved and made seamless and ubiquitous. from then on, I really wonder whether software which you either install or download is a model which will survive for very long . This, however , is the model on which Microsoft thrived for so many years. Besides, I really have a few questions about the business model of cloudon itself; I mean beyond its potential acquisition by Microsoft one day.
There are a few limits with regard to the use of this application in presentation mode, but in our case I would recommend a more specialised application which I will describe in a forthcoming blog post. As Wired pointed out, it is still very difficult to use such applications in order to create a presentation from scratch and the use of cloud on is , probably for today, limited to minor edits.
My hunch is that the self-proclaimed “visionaries” of Palo Alto shall not be deterred.
As I was in San Francisco today, I managed to squeeze into a meeting with some of my former partners of the IT press tour organised by my friend Philippe Nicolas. Today we visited Engine Yard, a new player at the forefront of the implementation of platforms as a service (PaaS, i.e. the infrastructure side of cloud computing) for start-ups and Fortune 500 companies. Engine Yard’s CEO, John Dillon (our photo), shared his thoughts with us on the future of cloud computing with a panel of international journalists.
“The most important change in IT since the invention of the PC!”
John Dillon started his visionary presentation with a very straightforward statement: “Cloud’s the most important change to the way we do computing since the invention of the PC” which address the points made by many of the detractors of cloud technology in the past few years. “All revolutions in IT start with listening to the user and what works is what starts small, in a trial and error sort of way, and then deciding what really works” he went on. “The cloud is scary is disruptive” he said but “it has the possibility to change the landscape for ever, and we are part of that change”
Describing himself lucky, Dillon said they had built a marketplace for the cloud and that they have two kinds of customers:
on the one hand, 2.0 start-ups who are looking to be the next Facebook. Dillon went on saying Engine Yard has 2,500 customers in 58 countries although they barely leave San Francisco. They can help our clients with the technology, but not with their business models.
Engine Yard’s other clients are Fortune 500 customers but it’s not about core IT, it’s about experimentation and innovation: and it’s working.
“We are very early with the cloud” John Dillon added, but “Corp IT are still trying to figure out what it means but most of the innovation is happening at the fringe, with systems that couldn’t be done 5-10 years ago” and “if it doesn’t work you can throw it away because it doesn’t cost much money” he commented. Most business executives who want to innovate turn to IT and that’s because of the cloud. the impact will be profound and substantial. The pattern that the cloud is following is similar to past successful innovations I have witnessed in the past. “Big IT shops are nervous about the future” he said provocatively and with passion, “but the change will come and we’ll have to be smart and not tear up the current systems that work”. CIOs beware, “the tsunami is coming” he even added. Not surprising they are reluctant to jump on the bandwagon …
evolution or revolution
It is often asked whether cloud computing is an evolution or a revolution. Dillon’s answer is loud and clear: “If it’s evolution and it’s very fast, sometimes it means that things get broken. The consumerisation of the cloud is happening everywhere and some will see it as revolution, others as evolution. Some IT executives are very positive and embrace the change rather than fight it. A whole bunch of customers 1 mile from here are doing very crazy things [by that he meant Silicon Valley start-ups] but “most of the business done with cloud will eventually come from big businesses”.
IT departments are not liked
But there is one think anyone who has worked more than one week for a large company knows, and that’s the fact that “everybody hates the IT department” and Engine Yard’s CEO thinks that this is also the reason behind this (r)evolution: “users are fed up of asking for new things and IT departments answering either that you can’t have it or that you will have it next year” he added.
To him, a good IT department should say: “we should do something about it and use the new tools”. “A powerful IT department is one that is at the service of their users and shift more investment into innovation from 20% to 30% or even more” he concluded.
A statement no IT user would disagree with.
a private cloud is an oxymoron
But the other problem with cloud computing is the “old sheep in new clothes” syndrome, which we described lately in an interview with a Sugar CRM executive.
“If you a re building a private cloud, you are just shifting the budget from one department to another and it’s only a way for the IT department to survive”. he bluntly described.
However, Dillon is no IT department hater, he is merely trying to wake them up to innovation. “We are planning to become a very strong partner of IT departments in large enterprises” he said, “but they won’t buy anything now, it’s too soon; within 5 years from now, they will!”
The cloud is a paradigm shift
“When there’s a paradigm shift, legacy start denying it, then they try to highjack the idea (stating things like ‘the cloud is just like it used to look’) and eventually, changes will come”. “Some big IT vendors will make the transition, but the sales model familiar to big IT vendors in which you sell very expensive proprietary products, very complex and with add-on prices so high that the sales person can buy a new BMW will go!”
This is the same thing that Dillon experienced whilst he was working with Salesforce. “10 years ago he said, CIOs wouldn’t want to talk to us, now they all do!” Having said that, cloud computing will not solve integration issues, and this is where IT departments will have an important role to play.
[photos, cc, 2012 by Yann Gourvennec http://bit.ly/picasayann]
Our second presentation at Isilon’s headquarters was dedicated to a closer look into Isilon’s solution and the visit of its lab.Brett Hestsel, VP of engineering gave us a more detailed presentation of Isilon’s distributed storage architecture. Brett has been with Isilon for 3 years, after working 10 years at DEC and various other high tech companies and has been in the industry for 30 years. Brett said that this is the first time in his carreer that clients come to him and tell him: ”I love your product, you made me save a lot of money!”
The real secret at Isilon is in the software, Brett explained, and the Isilon operation software is named OneFS (click here for a detailed explanation of how OneFS works). With Isilon, the whole storage is managed by software and the data is distributed across different discs within a node (aka storage server). The end result is that each node only has part of the files so that if a disc fails, all the other discs (typically 120 of them per cluster) will rebuild the data or part of the data from all the other information available from the other discs. Because there are no spare discs and all is managed via software, availability rates are much higher than more traditional storage technologies, Brett said in his presentation.
a visit to the Isilon Seattle Lab
We were also able to visit the Isilon lab (see Web photo album per below) with Xavier Guérin, regional manager for Southern Europe & Benelux.
In this lab, Isilon engineers are carrying tests on OneFS, benchmarking their solutions vs. those of competitors, testing Quality of Service (Q.O.S) and system functionality and reliability. Customers can also come to the lab and test how their applications are running in order to figure out how they run on Isilon’s storage servers.
a plug and play approach
Xavier explained that Isilon’s differentiator is that the company started from a blank sheet and didn’t have to be burdened with the existing technology and its limitations. This is has made it possible for Isilon to reinvent data storage and the way it’s managed with its distributed architecture. “Isilon applied the principles of grid computing to storage” Xavier said and this is how it works.
Each of the nodes (that is to say each rack that Xavier is pointing to in the above picture) incorporates a number of discs (typically from 12 to 36 discs) and are built in a “plug and play” fashion. This means that a rack can be added or pulled off seamlessly. “kill a node and the data will reconstruct itself across the different other nodes and disks” Xavier said. This is what makes this solution different.
a great variety of clients and industries using Isilon
The media and especially the 3D cartoon movie industry – Walt Disney namely – is relying heavily on this technology to improve performance and cost-effectiveness. Other clients include the Broad institute (life science research institute), Stratscale hosting services, Facebook , Dailymotion.com (a French contender to YouTube), Peugeot (using Isilon for crash tests), CNG (part of French nuclear research body ‘CEA’) and STMicro electronics as well as the Orange group itself (on servers operated by Orange multimedia business services, a department of Orange Business Services, on their premises)