On Social Media, brands should start with strategy, not social media listening Lahaix declares. Today’s selection is my friend Dominique Lahaix’s piece on Ecairn’s blog. Ecairn is a leading social media influence measurement and management tool, primarily aimed at gauging influence and building networks of bloggers in a co-creation spirit. In that piece, it seems that Dominique is leaning towards my vision of Digital Media (and Social in particular), and advises brands to start with Strategy (vs. listening, engagement and all the trappings which are only technical and therefore should only come second).
Brands on Social Media: Start With Strategy, Not Listening
As a reminder, I have reposted the video of my presentation at Atlanta in 2009 in which I was explaining just that. Sometimes, being too much of a visionary means that you have to wait for years for the mass to come to your conclusions, but this is a flaw which I am prepared to take like a man.
Why should Social Marketing restart with strategy | Influencers & Community Marketing (by Dominique Lahaix)
Wherever we look, we find evidence that Brands get limited value from Social Media. Here is an article mentioning that out of 5000 top Youtube Chanels, only 2% are brands.and here is Chris Heuer post: Social Business is Deadand another excellent one from Augie Ray: What if everything you knew about social was wrong.
My 2009 SMBC presentation at SocialMedia.org on Vimeo.
The main thing is that most marketers approach Social as just an extra channel to promote products and services defined … when social media did not even exist and with the same techniques and metrics as before.But there is more into it, provided that marketers can challenge what used to know and really digest the paradigm shift that Social Media has brought to business, marketing and sales.