Year: 2010

Social CRM: 3 stages of Social integration within sales force automation
CRM and CX

Social CRM: 3 stages of Social integration within sales force automation

Social CRM is a hot topic these days. A couple of days ago, I was able to talk to Jan Sysmans, director of product marketing at Sugar CRM in Cupertino, California. Jan was able to take me through a major evolution of its CRM systems in order to incorporate social…
Joyent enables service providers to deploy a new Cloud in a few weeks
Digital technology

Joyent enables service providers to deploy a new Cloud in a few weeks

To deploy a new cloud can be time-consuming. With Joyent, things may change greatly for service providers. The last visit of our November press tour in Silicon Valley took place in downtown San Francisco, with Joyent, an innovative company dedicated to Cloud deployments. Joyent is now planning to deploy in…
Blade Network Technologies and IBM: plans for the future
Digital technology

Blade Network Technologies and IBM: plans for the future

Back in June 2010, we visited Blade Network Technologies, a Nortel spin-off which was doing exceptionally well in the data centre business by providing networking infrastructure and services within the data centre. Blade Network Technologies and IBM: plans for the future A concept Vikram Mehta had described as being the…
Terry Cunningham of i365 reinvents the VAR business
Marketing & Innovation

Terry Cunningham of i365 reinvents the VAR business

Our 4th visit of innovative companies in Silicon Valley was devoted to i365, a Seagate company. The presentation was delivered by Terry Cunningham, President and GM of i365, George Hoenig, head of products and services and Valerie Fawzi, head of Marketing. The topic was the reinvention of the VAR business.…
Never Hire a “Social Media Expert”
social media & social networks

Never Hire a “Social Media Expert”

I know I shouldn’t get angry, this is not done. Yet, the recent flurry of self-proclaimed “experts” in the Social Media arena is getting on my nerves, to say the least. These people are purely and simply making my life – and the lives of my fellow practitioners – impossible…
Fusion-io: flash io-memory, flash results, flash growth
Digital technology

Fusion-io: flash io-memory, flash results, flash growth

Fusion-io isn’t just about flash io-memory technology, it’s about scaling up. On November 16, we paid the scale-up a visit. Fusion-io is the epitome of these successful technology companies as can be found almost only in the US and which make this kind of press trips so useful. Fusion-io: flash…
Cloud computing: StorSimple battles against “cloud washing”
Digital technology

Cloud computing: StorSimple battles against “cloud washing”

Cloud washing is just like greenwashing for cloud computing. On November 15, after Zscaler, we visited StorSimple, provider of Hybrid Cloud technology. Ursheet Parikh is one of the 2 co-founders and the CEO of StorSimple, a promising start-up operating in the storage domain, based in Santa Clara, Calif. Cloud computing:…
The paid version of Hootsuite is now available
social media & social networks

The paid version of Hootsuite is now available

Here it is, Hootsuite will cease to be a free application. Here is the e-mail I received today and here is the price structure. There are pro and basic accounts, but I can’t see mentions of enterprise accounts with more features unless mistaken. The paid version of Hootsuite is now…
Zscaler wants to be the Salesforce.com of Internet security!
digital marketing

Zscaler wants to be the Salesforce.com of Internet security!

On November 15, I was invited with a group of journalist to a press tour in the Silicon Valley (a sequel to our June 2010 press tour in the Valley). Our first presentation took place in Sunnyvale, Calif. at the main office of Zscaler, a ground-breaking cloud security provider, which…
SMBC: Large companies getting into social media need support
social media & social networks

SMBC: Large companies getting into social media need support

Large companies are keen on launching social media initiatives. To that end, support form experts is required. Last week, I was attending the Blogwell and SMBC meetings in Philadelphia. I also had an opportunity to sit with Andy Sernovitz, the founder of SMBC and well-known author of the Word of…
Sungard harnesses Yammer to leverage employee creativity
social media & social networks

Sungard harnesses Yammer to leverage employee creativity

Yammer is big in high-tech. The 4th and final Blogwell presentation which I attended on November 9 in Philadelphia was dedicated to Sungard’s experience. Sungard (the host of the November 10 private SMBC conference; this is a private member event so no reporting on that, sorry!) is one of the…
Discovery Channel Shark Week : enthusiasts are doing our marketing
social media & social networks

Discovery Channel Shark Week : enthusiasts are doing our marketing

Discovery Channel were the 3rd presenters in track1 of Blogwell on November 9 in Philadelphia with Amber Harris and Gayle Weiswasser delivering the presentation. Shark week is one of the longest-running television events (23 years!). How do you bring innovation and bring it to another level for Discovery? was the…
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